A Few of Our Corporate Clients
How We Like to Work
The Journey of a Successful Project
Step One:
Give us a call, or email the managing partner who is also our senior designer and project manager to schedule an initial Zoom call.
Her name is Katie Crook.
Click here to email her.
Step Two:
Whether a home, a palace, a hotel, a cafe, a restaurant, an office, a garden, a nightclub, a prototype, or an exhibition stand, we are a turn key solutions firm, but some of our clients ask us to provide design work only, which we are happy to oblige. We start with a conversation on Zoom, learning more about the project, you, your resources, the condition of the site, and timelines. If you have an RFP or written brief, even better. Send it to us before the call. We will have a lot of questions for you. So make sure you know what you want and how much you need to spend. If you don't, we can help with that too.
Step Three:
We will translate our call into written and sketched notes and normally want to meet you at the potential site or your space, at this stage.
Step Four:
We present you with mood boards, hand sketched general illustrations and talk you through the general concept. We take your comments onboard.
Step Five:
By the second or third time we meet, we present you with our commercial terms that should be within your suggested budget, and timeline as discussed earlier, for you to decide whether you want to work with us. If we need to revise sketches, space planning, and/or suggested finishes, we do so until we get it right for you, before you commit. Only when you are happy do we move on to the next step.
Step Six:
We sign.
We invoice.
You pay.
We get started.
Step Seven:
Mood boards and sample materials are presented to you for your final approval. Detailed designs are finalized and endorsed with your approvals. These are normally renderings, which are images that are very realistic and close to what you can expect as a finished project. We can not move on until you have approved them.
Step Eight:
If material changes are required, samples are sourced and a final and more accurate project timeline is presented for your final approval.
Step Nine:
Site paperwork is normally carried out at this stage for our team and subcontractors. We photograph and take over the site to get started, while you get yourself a cup of tea, and leave it to us. You will have a single point of interface for the complete project. Us. You will not need to communicate with anyone else.
During the works taking place we make sure you receive photographic progress reports. Any changes from the client are not a problem but you should know that it may have a change in time, order and or invoice implication.
Not always. Just sometimes.